Question 1

What is Soft Play?

Accepted Answer

Soft play is a safe and cushioned play environment designed for children. It includes foam shapes, slides, tunnels, ball pits and more. It is designed to enhance sensory exploration, physical development and imaginative play.

Question 2

Can adults use the equipment?

Accepted Answer

For safety and to maintain quality, soft play equipment is strictly for children under 5 years. Adults are not to sit, lean or stand on the equipment or ball pit edges.

Question 3

What happens if it rains?

Accepted Answer

If rain is forecast, it is your responsibility to arrange a wet weather plan. Unfortunately, if no wet weather option is arranged you are required to forfeit your booking. 
We will always endeavour to work with you to arrange alternative arrangements.

Question 4

What age group is soft play suitable for?

Accepted Answer

Our setups are designed for children ages 6months to 5 years. Each package notes the recommended age range to help you select the perfect fit for your event.

Question 5

Do you deliver and set up?

Accepted Answer

Yes! All bookings include delivery, full setup and pack down. We ensure everything is clean, safe and beautifully arranged before your event begins.

Question 6

How much space do I need?

Accepted Answer

We are able to customise the set up to suit the space you have. However, our rule of thumb is a 4m x 4m space suits every set.

Question 7

Can it be used outdoors?

Accepted Answer

Yes, as long as the area is flat, shaded, clean and dry. We supply foam mats to all bookings; however it cannot be set up on dirt, gravel, slopes or in muddy areas.

Little Cloud
& Co

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